Crete Areas
»Heraklion Airport
»Heraklion Port
»Chania Airport
»Chania Port
»Rethymno Port
»Agia Galini
»Agia Pelagia
»Agios Nikolaos
»Agios Nikolaos Port
»Ierapetra Port
»Kokkini Hani
»Sitia Airport
»Sitia Port
Trend Car Rentals
English Ελληνικά Français Deutsch Italiano Nederlands
Pick Up Date:
Drop Off Date:
Crete Car Rentals > Rental Policy

Crete Car Rentals - Rental Policy

Please read the following text thoroughly, our company cannot be held responsible if clients are not aware and understood our booking conditions. Our Organization reserves the right, to change, modify, update, add, or remove all or any portion of these Terms of use at any time.

• Theft Insurance
• Fire Insurance
• Third parties liability
• Personal Insurance
• C.D.W. Insurance, excluding the deductible amount *
• 24 Hour road assistance
• 24 Hours emergency phone assistance
• Unlimited Kilometers
• Deliveries/ Collections at the airport
• Free car parking at the airport
• Municipality Tax (2%)
• Taxes (21%)
• Map of area
• Free car washing at our offices
• Change of car in case of breakdown

• Second additional driver – 2 euro per day
• Baby seat or Child seat - 2 euro per day
• GPS – 8 euro per day

Please Read some Useful Information Regarding Collecting and Payment Procedure

BOOKING DEPOSIT: We DO NOT Require any Deposit to Book Your Car.
You will Pay Locally upon the delivery with CASH or Credit Card: Visa, Mastercard
DELIVERY: We will be waiting you at the Pickup Area of your convenience with an 
Imperial Network Label with Your Name written on. We might Contact you in your Mobile Telephone for easier found. Our Representative will Escort you to your Car and provide you with the necessary Document – Rental Agreement. He will give you as well directions for Returning the Car in any of the Return Location and Time you have notified to us in the Request form.

PICK UP AREAS: If the requested Pickup area is AIRPORT we will be waiting for you in the ARRIVAL EXIT, if the Pickup area is PORT just opposite the VESSEL EXIT. In both cases is important for us to have available your Mobile Tel. in case we need to contact you. If the Pickup area is your HOTEL we will be waiting by the RECEPTION the time you have requested.

CONTACT US: You can call our Central Office on +30 6937 337200. For your convenience use Your CONFIRMATION VOUCHER NUMBER.

FUEL POLICY: Your car is delivered with some petrol and you will give it back the same way or if you prefer we can delivery Your car with a Full tank of petrol and you will give it back as empty as possible. The cost of petrol will be paid locally.

Terms and conditions
1. The mentioned car types are indicative only.
2. All renters must hold a valid EU or International Driving License, issued at least one year before the rental.
3. Minimum Drivers age is 21 yrs for car groups A, A1, B1, C1, Automatic, E, 23 yrs for all other car groups.
4. Rates are calculated on the basis of collection/return to the same rental location. Rental days are calculated on a 24-Hour basis from the vehicle pick up. For over 2 hours delayed drop offs renter will be charged locally an additional day.
5. International one way rentals: Are not available.
6. Above mentioned not included compulsory and/or additional charges are payable locally, unless otherwise stated on the agents voucher.
7. No show clients or cancellations up to one day before pick-up date will be charged up to 3 days of the net rates
8. Partially used vouchers are not refundable without our prior confirmation. For car categories A, A1, B1, C1, applicable advance booking period up to 4 days prior to pick-up
9. For all other car categories, up to 7 days prior to pick-up.

Not covered by any insurance

*The Prices are for Crete Island ONLY.
For all the other areas there is an extra charge of 40 euros for delivery and collection.

+30 2810 228100 +32 28087695 +357 22030354 +33 182880434
+49 6980884176 +972 37219601 +39 0662207101 +31 208081161
+44 2033184735